Comments on: Xbox 360 repair adventure! http://apebox.org/wordpress/rants/30/ we like kittens and spoons and cake Fri, 27 Jan 2012 00:55:43 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Bill Bones http://apebox.org/wordpress/rants/30/comment-page-1/#comment-38 Bill Bones Thu, 21 Feb 2008 10:52:26 +0000 http://www2.apebox.org/wordpress/rants/30/#comment-38 My experience has been slightly different: My console showed the 3 red lights on 18th Jan 08' (Day 1). I immediately called microsoft. They arranged for a UPS collection on 22nd Jan (Day 4). I didn't hear anything from microsoft or UPS until I called microsoft to see what was happening on 9th Feb (Day 22). Microsoft told me that my console had been delivered on 1st Feb! They called UPS and it turns out that UPS delivered the xbox to one of the 200 houses down my road but failed to tell me when it was delivered or which house it was delivered to. It is now 21st Feb (Day 34) and my xbox has not been recovered. I have contacted both UPS and Microsoft numerous times but all they say is 'we are very sorry sir. We are doing all we can to recover your xbox' Yours unhappily Bill. My experience has been slightly different:

My console showed the 3 red lights on 18th Jan 08′ (Day 1). I immediately called microsoft.

They arranged for a UPS collection on 22nd Jan (Day 4).

I didn’t hear anything from microsoft or UPS until I called microsoft to see what was happening on 9th Feb (Day 22).

Microsoft told me that my console had been delivered on 1st Feb! They called UPS and it turns out that UPS delivered the xbox to one of the 200 houses down my road but failed to tell me when it was delivered or which house it was delivered to.

It is now 21st Feb (Day 34) and my xbox has not been recovered. I have contacted both UPS and Microsoft numerous times but all they say is ‘we are very sorry sir. We are doing all we can to recover your xbox’

Yours unhappily Bill.

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